The poor puppies are sick. Yesterday there was sneezing. Today Ed's eyes are half closed and he is hacking. Where previously I thought they were little scrappers, today I feel so bad for them.
When something is hurting, it makes you want to reach out and nurture it.
Remember this when you are angry.
Usually, underneath anger, there is a more vulnerable emotion like fear or feeling invisible or hurt or devalued or unloved. If you can express to the other person that softer emotion, they are WAY more likely to hear you and to move closer. If you communicate the anger, usually they just get defensive.
We want to take care of the defenseless. It's just in our nature.